Thanks for shopping at GP Systems GmbH website.
If you are not entirely satisfied with your purchase, we’re here to help.
You can return your purchase within 14 calendar days from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Together with the item and supporting document, fill out and attach the following form:
Items being returned:
Send item and documents to our address:
GP Systems GmbH
Ochshäuser Str., 45,
34123, Kassel, Germany
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.